At Dirty Lizard, customer satisfaction is our priority.
You may request a return within 14 days of receiving your order if:
The item is unused.
The item is unworn.
Original tags are attached.
Original packaging is included.
The item is in resalable condition.
The following items cannot be returned:
Items marked as Final Sale
Gift cards
Customized or personalized products
Used, washed, or damaged items caused by the customer
If you ordered the wrong size, we are happy to offer an exchange subject to stock availability.
Customers are responsible for return shipping costs unless the product was defective or incorrectly shipped.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photographs of the item and packaging.
Once your return is received and inspected, we will notify you regarding approval.
Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.
Unless the item is defective or sent incorrectly, customers are responsible for return shipping costs.
Shipping fees paid during checkout are non-refundable.
For return requests or assistance, please contact our customer support through the Contact Us page before sending any items back.
